Richard Nevill has been appointed the Vice President of Aircelle’s Customer Services Division, effective September 1. Nevill brings proven expertise in customer support and services, gaining his experience during a 30-year aerospace industry career. “Richard will lead Aircelle’s after-market development, along with the transformation of customer services activities that are essential to our continued growth worldwide,” said Aircelle Chairman and CEO Martin Sion. Nevill comes to Aircelle from AgustaWestland Helicopters, where he was responsible for the rotorcraft producer’s customer support and services activity since 2010. He initiated the process of global integration in this rapidly-expanding business, covering a comprehensive suite of services and partnered solutions through a network of subsidiaries, joint ventures and distributors. Previously, from 2005, Nevill worked at Airbus, initially with its Airbus Americas operation in Washington, D.C., and then at the Toulouse, France headquarters as Head of Customer Service Solutions – evolving the aircraft manufacturer’s Flight Hour Services (FHS) program as a key element in its after-market growth strategy. His aerospace career was initiated at British Aerospace Regional Aircraft in the U.K., starting with the commercial team, then transferring into customer support, subsequently developing after-market services in civil and military environments for both fixed-wing and rotary-wing customers. Nevill is an engineering graduate from the U.K.’s University of Bath.
